Welcome to Winport Casino, a leading online platform dedicated to providing a safe and secure gaming experience to our valued users. This “Know Your Customer” (KYC) Policy is an essential part of our commitment to safeguarding the interests of our users and ensuring regulatory compliance. 

The Importance of KYC

KYC is not just a regulatory requirement; it’s a fundamental aspect of our responsibility as a responsible gaming provider. It’s about creating a trustworthy and secure environment for our users, promoting transparency, and ensuring the integrity of our platform. KYC is designed to help us achieve several critical objectives:

Regulatory Compliance: We operate in a highly regulated environment, and adhering to KYC procedures is crucial to comply with anti-money laundering (AML) and counter-terrorist financing (CTF) regulations. Compliance is not an option; it’s a legal obligation.

Fraud Prevention: KYC acts as a robust defense mechanism against fraud. By verifying the identity of our users, we significantly reduce the risk of unauthorized access and fraudulent activities on our platform.

User Protection: Our KYC procedures also serve to protect our users from various forms of identity theft, unauthorized account access, and malicious activities that can jeopardize their personal and financial well-being.

Scope and Application

Our KYC Policy applies to all users of our platform, including those who register for an account, engage in financial transactions, or access specific features and services that may necessitate identity verification.

Data Collected: The data collected during KYC may include, but is not limited to, personal information, government-issued identification documents, proof of address, and other information necessary to verify the identity of our users.

KYC Procedures

Transparency and clarity are key aspects of our KYC procedures. We want our users to understand how this process works and what to expect.

Registration and Initial Verification: When a user registers for an account on our platform, they are required to provide accurate and verifiable personal information, such as their name, date of birth, and contact details.

Document Submission: To complete the KYC process, users may be asked to submit copies of government-issued identification documents, such as passports, driver’s licenses, or identity cards. These documents help us validate the identity of the user.

Address Verification: Proof of address may also be required, typically in the form of a utility bill or other official documents that confirm the user’s residential address.

Data Security and Privacy

We take data security and user privacy extremely seriously.

Data Protection: The personal data collected during the KYC process is stored securely and treated with the utmost confidentiality. We employ advanced security measures to safeguard this information from unauthorized access, disclosure, alteration, or destruction.

Legal Basis for KYC

Our KYC procedures are grounded in a solid legal framework.

Consent: By registering on our platform and using our services, users provide their explicit consent to our KYC procedures. This consent is a fundamental part of our user agreement.

Legal Obligation: We conduct KYC in accordance with legal and regulatory requirements. This includes fulfilling our obligations related to AML and CTF.

User Rights and Responsibilities

We are committed to ensuring that users have a clear understanding of their rights and responsibilities concerning KYC.

Right to Access: Users have the right to access the personal data collected during the KYC process and request information on its processing. We are dedicated to maintaining transparency and providing access to this information.

Right to Rectification: If users discover inaccuracies or omissions in the personal data collected during KYC, they can request corrections to ensure the information is accurate and up-to-date.

Obligation to Provide Accurate Information: It is the responsibility of users to provide accurate, complete, and up-to-date information during the registration and KYC process. Accuracy is crucial for the efficacy of the KYC process and maintaining the integrity of the platform.

Non-Cooperation and Consequences

Transparency and cooperation are essential for the effectiveness of our KYC procedures. Non-cooperation can have consequences.

Non-Cooperation: Failure to comply with KYC requests may result in restricted access to certain features, account suspension, or, in extreme cases, account closure. Cooperation is vital to maintaining a secure gaming environment.

Report to Authorities: In cases where non-cooperation or suspicious activity is detected, we reserve the right to report the matter to relevant authorities as required by law. This is in line with our commitment to AML and CTF regulations.